Who helps make your business a success?
When you choose a web developer, you're choosing someone who'll do more than just build a website for you. Along with his team of graphic designers, copywriters and programmers, your web designer will help build your 'brand' and your online (and sometimes only) presence in the marketplace. He'll give you all the tools you need to run a successful business online, serve your customers well, and make the most of social media.
Clearly, a strong partnership with your developer is important. But what happens if that relationship breaks down? Or if your developer retires, or changes career? Or, to use an extreme and unfortunate example, passes away while your site is still in development?
Looking at things from a more technical angle, what happens if, over the years, the code your website uses is no longer supported? Or if you've tried to design your own site and get in over your head? Or if you simply don't have the time or expertise to make your own site do what you need it to do?
If any of these things happen to you or your business, just contact Inspire for some 'Developer SOS'. We've ridden to the rescue in all these situations, and more, for clients in the UK, the United States and Europe. We'll assess the problem - or take over where your previous developer left off - do what needs to be done, and get you back in business.
A few years ago we got a website enquiry from the EASSG, an aquaculture society based in Norway. Their site was originally designed by a student who had, as students do, moved on. Trouble was, no one else from the society knew how to manage the website. As time passed, parts of the website fell over, and much of it became out of date. The Web itself, like the student, had also moved on, and the site was stuck in a bit of a time warp in terms of both technology and content.
We very quickly analysed what was going wrong with the site, updated it with the latest code, and fixed all the broken links and feeds that weren't displaying properly. We put in place systems that allowed their new webmaster to make their own updates - and the site has ticked along just fine for the last couple of years, with no further input from us or long-term commitment from them. Control and the future development of the site is back with the society, where it belongs.
In these and a whole range of similar situations, we like to think of ourselves as the 'SOS Team'.
If you have a web development problem, if no one else can help, and if you can find us, hire Inspire to put it right!