Godaddy Adding Security Feature to Email Accounts

Remember To Reset Your Godaddy Email By 10 January 2017

We have received notification from Godaddy that they are adding extra level of security to your current email account.

This includes the requirement of new passwords for all your Godaddy accounts including this one.

After the password have been changed, you will need to update your password details on each desktop, tablet and mobile email you use.

Follow these directions to reset your password

Changing your Password

1) Go onto an Internet Browser - go to email.secureserver.net.
2) Log into your email account via email.secureserver.net.
3) Click Settings
4) Click Personal Settings (Under Settings)
5) Fill in your current password and create a new password
6) Click OK 

See below video to guide you through the process.

If you access your emails in Outlook or on Mobile/Tablet, you will need to change the settings for each.

Desktop Via Outlook

1) Follow Steps under 'Changing your Password'
2) Once Updated - Go to outlook
3) Click File
4) Click Account Settings
5) Double Click on the email address
6) Under Logon Information - change to new password
7) Click Next - This will test the password is correctly changed

Mobile/Ipad - IOS Device

1) Follow Steps under 'Changing your Password'
2) Click Settings
3) Click Mail
4) Click Accounts
5) Choose your Godaddy email
6) Click Account Settings
7) Change to new password

See below video to guide you through the process.

Mobile/Tablet - Andriod
1) Follow Steps under 'Changing your Password'
2) Click Settings
3) Click Accounts
4) Click Email
5) Click Account Settings

6) Update your password on both incoming and outgoing, then tap OK
  

Mac - via Thunderbird

To change an email password in Mozilla Thunderbird you'll need to delete the old password that's saved in Password Manager and enter a new one:

1) Select Tools.
2) Go to the Security category.
3) Make sure the Passwords tab is selected.
4) Click Saved Passwords.
5) Click Remove.
6) Now click Close.
7) Click Close again.

Video How to coming soon...

If you have any questions on resetting your password or come across an issue, please don't hesitate to call us on 01738 700006.