We're Hiring: Digital Marketing Executive

Inspire are a 9 year old Perth based full service digital agency looking after clients from Private, Public + 3rd Sector.

Inspire's clients are local, regional, national and international. Allied to our client-centric approach we believe passionately in delivering solutions that match our clients’ needs, backed up by extensive after-sales support.

Summary

• Working with a successful team on the delivery and execution of the online marketing strategy to support sales and marketing objectives of businesses from a diverse range of sectors
• Managing existing and cultivating new clients
• Dealing with external agencies and numerous internal departments, the successful individual must be a confident and succinct communicator.
• Keep up to date with digital and eCommerce trends.

Customer Service

• Responding to customer enquiries via email and telephone as they occur
• Provide technical assistance for businesses via phone and email as required.

Day To Day Role

• Manage change freezes for client site updates
• Manage Google My Business
• Local SEO content creation
• Client Product Matrix
• Image & Video Editing
• User Acceptance Testing
• Post Live Commission Testing
• Content chase up
• Site Review appointments
• Mail Chimp campaigns
• Social Media campaigns & posting
• Website Live Chat
• Guide clients through the full project life-cycle from proposal to requirements to specification to live advantageous

Other Responsibilities

• Attend and contribute to meetings with digital team and manager when required.
• Have an involvement in project work as and when required.
• Attend any relevant training as required.

Requirements

To be successful in this role you will:

• Have the ability to work in dynamic working environment
• Previous digital marketing & telesales experience
• Ability to work under pressure
• Be able to manage own workload
• Good communicator with internal and external departments and ability to recognise business opportunities
• Strong analytical skills
• Excellent oral and written communicator
• Logical thinker
• Works well as part of a team
• Must be flexible to adjust in a fast changing environment
• Be an effective time manager
• Have the ability to engage with a variety of individuals on a one to one basis
• Be IT and technology literate
• Have a warm and friendly approach to customers
• Possess the ability to contribute individually, and participate in teams meetings as required
• Have an understanding of social media for business purposes
• Managing multiple client accounts
• Work closely with internal and external team members
• Cold calling of prospective clients
• Provide excellent level of service to customers and build relationships
• Manage own sales pipeline to ensure targets are met and leads converted, whilst ensuring customer needs are met.

Familiarity and experience with the following

• Social Media Tools.
• SEO Tools.
• Pay Per Click Tools.
• Content Marketing Tools.
• Email Marketing Tools.
• Data & Analytics Tools.

Typically this could include:

• Hootsuite
• Google Analytics
• Webmaster Tools/Search Console
• BuiltWith
• Mailchimp
• Mandrill
• Canva
• Photoshop
• InDesign
• Microsoft Office suite
• Screaming Frog
• Moz Pro + Local
• Google Keyword Planner
• Majestic
• SEMRush
• Yoast
• BuzzStream
• Copyscape
• Prezi

Other:

• 28 days holiday per year from January to December (includes public holidays)
• Salary – commensurate with experience
• This position is full-time

You will be educated to degree level with a background and interest in business, social media, marketing or related field.